PRIVACY AND DATA PROTECTION POLICY
Your privacy is extremely important to us. This Privacy and Data Protection Policy outlines how Velloro collects, uses, stores, and protects your personal data when you interact with our website or services.
By accessing or using our website www.velloro.in, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use the website or share personal data.
Scope of the Policy
This Privacy Policy applies to all digital platforms owned and operated by Velloro, including our website and any future mobile or web applications (collectively referred to as “our Platforms”). It does not apply to any third-party websites, even if linked from our platforms.
What Data Do We Collect?
With your consent, we may collect the following personal information:
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Your full name
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Email address
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Phone number
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Shipping/postal address
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Feedback or reviews you share
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Any personal request or message you submit via our contact forms
This data is collected only when voluntarily submitted by you.
Do We Collect IP Addresses & Cookies?
Yes. We may collect:
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IP address
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Browser type and version
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Operating system
This information is used for analytics and system administration purposes and does not personally identify you.
We also use cookies, which are small text files stored on your device. Cookies help us improve your experience, analyze usage, and display relevant information.
Note: These cookies do not store personal information.
You can disable cookies via your browser settings, though this may affect the performance of certain features on our website.
How Do We Use Your Data?
We use your data to:
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Respond to your inquiries or service requests
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Process and deliver your orders (if applicable)
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Improve website experience and performance
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Send updates, newsletters, and promotional content (only with your consent)
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Analyze user behavior for better design and offerings
Your Rights Over Your Personal Data
In accordance with the Information Technology Act, 2000 and applicable data protection laws, you have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw consent for marketing or communication
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Request that your data not be used for promotional purposes
You may exercise these rights by emailing us at: connect@velloro.in
Do We Share Your Data?
No. We do not sell or rent your personal information to any third party.
However, we may share data with authorized service providers (such as our web developers or logistics partners), strictly for the purpose of executing our services. These providers are under contractual obligations to protect your data and comply with applicable privacy laws.
Where and How Is Data Stored?
Your data is stored securely on our own servers or those of trusted third-party service providers.
In some cases, for technical reasons, data may be stored on servers located outside India, in which case we ensure the same level of security is maintained.
How Do We Keep Your Data Secure?
We take strong measures to protect your personal data, including:
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Data encryption and secure server protocols
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Access controls and authentication procedures
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Regular monitoring and audits
We retain your data only for as long as needed for the purposes mentioned above, unless otherwise required by law.
Contact Information
For any questions or concerns about your data or this policy, please contact:
Velloro
Office No. 1, 1st Floor, Rashmi Swastik, Navghar Road, Bhayandar East, 401105
📧 Email: connect@velloro.in
📞 Phone: +91 9152094680
Jurisdiction
This Privacy Policy is governed by the laws of India, and any disputes shall fall under the jurisdiction of Mumbai courts.